Privacy Policy — bdaji Data Protection
bdaji is committed to protecting your personal data. This Privacy Policy explains what information we collect, why we collect it, and how we keep it secure for every player on the bdaji platform.
Your Privacy at a Glance
All data transmitted between your device and bdaji is protected by SSL encryption, keeping your personal and payment details secure.
bdaji does not sell, rent, or trade your personal data to third parties for marketing purposes under any circumstances.
You have the right to access, correct, or request deletion of your personal data held by bdaji at any time by contacting our support team.
bdaji uses essential and analytical cookies to provide a smooth, personalised platform experience. You can manage cookie preferences via your browser settings.
All privacy-related requests and data subject access requests are handled via [email protected] and responded to within 30 days.
Payment data is processed through certified payment partners including bKash, Nagad, and Rocket. bdaji does not store full payment credentials on its own servers.
1.Introduction and Scope
This Privacy Policy explains how bdaji (operated at bdaji.org) collects, uses, stores, and protects the personal data of users who access or register on the bdaji platform. It applies to all registered players, prospective players who browse the platform without registering, and any individual whose data bdaji processes in connection with the operation of the platform and its associated services.
By registering a bdaji account or using the platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein. If you do not agree with the terms of this Privacy Policy, please discontinue your use of the platform immediately.
2.Information We Collect
bdaji collects personal data through several channels. The categories below outline the types of data collected, the source from which it is collected, and the primary purpose for which it is used:
| Data Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, government ID number | Account registration, KYC verification, age verification |
| Contact Data | Mobile number, email address, Dhaka or Chittagong district (optional) | Account communication, OTP delivery, support responses |
| Financial Data | Deposit/withdrawal amounts, payment method references (bKash number, Nagad number), transaction history | Payment processing, fraud prevention, financial compliance |
| Technical Data | IP address, device type, browser type, operating system, session timestamps | Security monitoring, fraud detection, platform optimisation |
| Usage Data | Games played, bets placed, session duration, page views, bonus activity | Personalisation, responsible gaming monitoring, platform improvement |
3.How We Use Your Information
bdaji processes your personal data only for specific, legitimate purposes directly connected to the operation of the platform and the provision of services to you. Your data is never used for purposes incompatible with those stated at the time of collection. The purposes for which bdaji uses your data include:
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aAccount management — creating and maintaining your registered bdaji account, verifying your identity, and ensuring the account is operated in accordance with these Terms & Conditions.
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bPayment processing — facilitating deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard; verifying that the payment method is registered in your name; and maintaining a transaction record for financial reconciliation.
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cCustomer support — responding to queries, resolving disputes, processing responsible gaming requests such as self-exclusion and deposit limit changes, and maintaining a record of support interactions for quality assurance.
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dResponsible gaming compliance — monitoring gameplay patterns to identify signs of problem gambling; applying self-exclusion, deposit limits, and session time limits at the player's request or where bdaji identifies a need to intervene under its responsible gaming obligations.
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eFraud prevention and security — detecting and preventing fraudulent activity, money laundering, identity theft, account takeover, and other forms of abuse that could harm the platform or its users.
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fPlatform improvement — analysing aggregated, anonymised usage data to improve the performance, reliability, and features of the bdaji platform. Individual usage data used for this purpose is anonymised before analysis and cannot be traced back to an identifiable individual.
4.Legal Basis for Processing
bdaji processes your personal data on one or more of the following legal bases, depending on the specific processing activity:
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iContractual necessity — processing that is required to fulfil bdaji's obligations to you under the Terms & Conditions, including account creation, payment processing, and customer support.
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iiConsent — where you have given bdaji explicit consent to process your data for a specific purpose, such as receiving promotional communications. You may withdraw consent at any time by contacting [email protected].
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iiiLegitimate interests — processing for fraud prevention, security monitoring, and platform improvement, where bdaji's legitimate interests in protecting the platform and its users do not override your fundamental privacy rights.
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ivLegal obligation — processing that is required to comply with applicable laws and regulations, including anti-money laundering obligations, financial reporting requirements, and responses to lawful requests from competent authorities.
5.Sharing Your Information
bdaji does not sell, rent, or trade your personal data to third parties. Your data may be shared only in the limited circumstances described below, and only to the extent necessary for the stated purpose:
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aPayment service providers — bdaji shares relevant financial data (transaction amounts, payment method references) with payment partners including bKash, Nagad, Rocket, Upay, Visa, and Mastercard for the sole purpose of processing deposits and withdrawals. These partners are bound by their own data protection and security obligations.
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bIdentity verification providers — bdaji may share identity documents and verification data with third-party KYC service providers for the purpose of confirming your identity and age as part of the account verification process.
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cTechnology and infrastructure partners — bdaji may share technical data with hosting, security, and platform infrastructure providers who process data on bdaji's behalf under strict data processing agreements that prohibit any use of that data for the provider's own purposes.
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dLegal authorities — bdaji may disclose personal data to law enforcement agencies, regulators, or courts where required to do so by applicable law, a valid court order, or a lawful request from a competent authority. bdaji will notify affected users of such disclosures where permitted by law.
6.Payment Data and Financial Information
When you make a deposit or request a withdrawal on bdaji, your transaction is processed through certified payment partners. bdaji does not store your full payment credentials — such as bKash PINs, Nagad account passwords, or card numbers — on its own servers. Payment references (such as your registered bKash mobile number or the last four digits of a card) are stored solely for the purpose of verifying that the payment method belongs to you, matching withdrawal requests to the correct account, and maintaining required financial records.
All financial transaction data is retained for the minimum period required for financial compliance and anti-money laundering obligations. After this retention period expires, financial data is securely deleted or anonymised in accordance with bdaji's data retention schedule.
7.Cookies and Tracking Technologies
bdaji uses cookies and similar tracking technologies to operate the platform, maintain your session when logged in, and gather anonymised analytics that help us improve the user experience. The types of cookies used by bdaji are:
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iEssential cookies — these are strictly necessary for the platform to function. They maintain your login session, remember your language preference, and ensure secure page navigation. Essential cookies cannot be disabled without breaking core platform functionality.
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iiAnalytical cookies — these help bdaji understand how users interact with the platform, which pages are visited most frequently, and where users encounter difficulties. Analytics data is aggregated and anonymised — it does not identify you personally.
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iiiFunctional cookies — these remember your preferences (such as display settings or notification choices) to provide a more personalised experience on return visits. Functional cookies can be disabled via your browser settings, though this may reduce the personalisation of your experience.
You can manage or disable cookies at any time through your browser's settings. Please note that disabling essential cookies will prevent certain platform features from working correctly. bdaji does not use advertising or targeting cookies — we do not track your activity across other websites.
8.Data Retention
bdaji retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, including for the purpose of satisfying any applicable legal, regulatory, financial reporting, or compliance requirements. The retention periods applied by bdaji vary by data category and are determined by the nature of the data and the legal obligation (if any) that governs it.
Account data is retained for the duration of the active account relationship and for a minimum period after account closure as required by applicable financial regulations. Usage and technical data used solely for platform improvement may be anonymised and retained indefinitely in aggregate form. Support interaction records are retained for a minimum of two years after the interaction closes to allow for dispute resolution and quality review.
9.Your Privacy Rights
As a user of bdaji, you have the following rights in relation to your personal data. To exercise any of these rights, please contact bdaji's support team at [email protected] with a clear description of your request and your account details. bdaji will respond to all rights requests within 30 days of receipt.
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aRight of access — you have the right to request a copy of the personal data bdaji holds about you, including confirmation of whether your data is being processed, the categories of data held, the purposes of processing, and any third parties with whom it has been shared.
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bRight to rectification — if any personal data bdaji holds about you is inaccurate or incomplete, you have the right to request that it be corrected or completed without undue delay.
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cRight to erasure — you have the right to request that bdaji delete your personal data where it is no longer necessary for the purposes for which it was collected, where you withdraw consent (where consent was the legal basis), or where processing is otherwise unlawful. This right is subject to any legal retention obligations.
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dRight to restrict processing — you have the right to request that bdaji restrict the processing of your personal data in certain circumstances, for example where you contest the accuracy of the data or where you have objected to processing pending verification of whether bdaji's legitimate interests override yours.
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eRight to data portability — you have the right to receive the personal data you have provided to bdaji in a structured, commonly used, machine-readable format, and to request that it be transmitted to another data controller where technically feasible and where the processing is based on consent or contractual necessity.
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fRight to object — you have the right to object to bdaji processing your personal data where the legal basis for processing is legitimate interests. If you object, bdaji will cease processing unless it can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms.
10.Security Measures
bdaji takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, disclosure, alteration, or destruction. These measures include SSL encryption on all data transmissions, restricted access controls so that only authorised personnel can access personal data, regular security reviews of platform infrastructure, and secure deletion protocols for data that has reached the end of its retention period.
While bdaji takes all reasonable steps to protect your personal data, no platform or transmission method is entirely immune from security risks. In the event of a personal data breach that is likely to result in a high risk to your rights and freedoms, bdaji will notify affected users without undue delay and take immediate steps to contain and remediate the breach.
11.Children and Underage Users
bdaji's platform is strictly intended for adults aged 21 and above. bdaji does not knowingly collect personal data from individuals under the age of 21. If bdaji discovers that a user under the age of 21 has registered an account or provided personal data to the platform, that account will be closed immediately, all associated data will be securely deleted, and any deposits will be returned at bdaji's discretion following verification.
12.Third-Party Links and Services
The bdaji platform may contain references to third-party payment services (such as bKash, Nagad, and Rocket) and game providers (such as Pragmatic Play, Evolution Gaming, and Spribe). These third parties operate their own platforms and privacy policies that are entirely independent of bdaji. bdaji is not responsible for the privacy practices or data handling of third-party services. When you interact directly with a third-party service — for example, when completing a bKash transaction through the bKash app — you do so subject to that service's own privacy policy.
13.Changes to This Privacy Policy
bdaji reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, or bdaji's data processing practices. When material changes are made to this Privacy Policy, bdaji will post a notice on the platform and, where practicable, notify registered users via their registered mobile number or email address.
The date at the top of this Privacy Policy indicates when it was last updated. Your continued use of the bdaji platform after the posting of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with the revised policy, you must cease using the platform and may request account closure by contacting [email protected].
14.Contact Us About Privacy
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to report a concern about how bdaji handles your personal data, please contact our support team. All privacy-related queries are handled confidentially and responded to within 30 calendar days.
Support email (plain text only — not a clickable link): [email protected]
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